Make your next systems implementation a
financial and strategic success
Why change initiatives fail
The failure rate for major projects and initiatives is staggeringly high. And organizations struggle to recover from these large-scale failures.
In fact, many organizations embarking on new initiatives will cite failures from a decade or more ago. These project failures tend to become integrated into an organization’s DNA, leading to risk-averse and change-averse teams for a long time afterwards.
In our experience, project & change initiative failures arise from two main sources:
A persistent gap between strategy and execution
Shifting priorities, poor requirements gathering, changing objectives, inadequate planning, and insufficient scope management are all too common – and set the implementation team up for failure.
Inadequate preparation, support, and resourcing of the project team
IT projects are no longer simply IT projects. They require subject matter experts from across lines of business. In many cases, the team has not worked together previously, and many SMEs have never worked on a project like this. Teams need to be trained quickly and efficiently on how to execute their project tasks. And, as the team has to hit the ground running, special attention is required to bring them together into a highly collaborative and cohesive unit.
The Solution
Build an environment that ensures project success
Change leadership involves guiding and transitioning people through the changes to “things” (systems, processes, organizational structures, etc.), while shifting their behaviors and work habits. This means that even “simple” projects necessitate some element of change management.
Even bringing a new project team together requires change management – particularly when managing a diverse set of cross-functional business and IT teams, who may not have worked together previously. Project leaders may not fully understand the extent of the change or the potential impact to each individual involved. And they may also fail to appreciate the challenges that will come up along the way. And client subject matter experts who have never been on a large project may have no idea of what to expect in their role on the project team.
Establishing an effective project team requires a change management approach to set up an environment where the team can successfully collaborate.
The work that [Newgrange] has led will serve as the technology foundation for the year(s) ahead.
– Dave Donahue, CEO
Services
Consulting expertise and support services to help you plan and execute your next change initiative
Whether you need:
1. A strategic advisor to help plan and launch your business transformation initiative
2. A CIO-level senior advisor to help assess, advise and guide your IT strategy, or
3. A project manager to help you lay out a plan your team can execute…
… we can provide you with the guidance, strategy, team development, and execution support you’ll need to make your project a success.
3 Ways We Can Support You
Done For You
Our consultants lead your project and team
Done With You
We support and advise your team as they lead the project
Custom Support
for key project roles, including OCM, data conversion, or technical & integration leads
Organizational change management
to reduce risk, constrain costs, and maximize the ROI of your change initiative
Planning & readiness support
to ensure that you have the right strategy, team, and resources in place for the project
Project management
to reduce risk, maximize your budget, and minimize the effort from the client team
Project support for key workstream leaders
to streamline work and reduce burden on client team resources
Direct support & coaching for PMs
to reduce risk, boost effectiveness, and conserve the client team’s resources
Project turnaround services
to stabilize struggling projects, fill resource gaps, and increase opportunities for collaboration and innovation
Operational & stabilization support
to reduce stress, improve issue resolution, and protect team bandwidth while the new system and processes stabilize
““We seem to be having less scope creep, a better understanding of tasks and deliverables, and an overall understanding of the project from discovery to completion.”
– Barbara, Project Manager
Turnkey support packages for select system implementations
Our team of senior consultants and platform experts ensure that your implementation project stays on track, remains within budget, and produces the desired results for your team and organization.
Projects are often delayed or derailed by misalignment between the support the vendor team can offer and the quantity and complexity of work that client teams must do to ensure a successful transition.
Our platform-specific implementation packages provide additional support for client project managers, data conversion workstreams, and organizational change management workstreams. We specialize in enterprise platforms such as Workday, myAvatar, and several others.
Our implementation packages bridge the gap between vendor and client teams by offering:
Strategic planning and alignment
Targeted training & team development
Technical expertise
Risk management
Project management support for leaders & PMs
Change management support for project teams, functional managers, & other stakeholders.
We currently offer implementation and support packages that are tailored to your organization’s needs:
Done With You
Project management support, including strategy, tools, and templates for project management, data conversion, organizational change management, training, and
communications
Done For You
Turnkey implementation and comprehensive project management and workstream support, with product specific templates for select enterprise platforms, including Workday ERP
and myAvatar EHR
“Our project was among the fastest implementations within the Workday ecosystem. Our project was delivered on time, within budget, and with a high level of engagement and satisfaction.”
– Mary M. Lee, Vice President,
People and Technology, Champlain College